Privacy Policy

Introduction

PouchPal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by PouchPal when you use our mobile application and related services (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: We may collect personally identifiable information such as your name and email address when you create an account.
• Usage Data: When you use our app, we collect information about your nicotine pouch usage habits, including frequency, brand preferences, and strength preferences.
• Device Information: We collect information about the device you use to access our Services, including device type, operating system, and unique device identifiers.
• Location Information: With your consent, we may collect and process information about your precise or approximate location as determined through data such as GPS and your IP address.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Develop new products and services
• Generate anonymized, aggregate statistics about how users interact with our Services

Sharing of Your Information

We do not share, sell, or otherwise disclose your personal information for purposes other than those outlined in this Privacy Policy. We may disclose your personal information to:

• Service Providers: We may share your information with third-party vendors who provide services on our behalf.
• Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to request access to, correction of, or deletion of your personal information.

To exercise any of these rights, please contact us at privacy@pouchpal.app.

Children's Privacy

Our Services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or within the app.

The date the Privacy Policy was last revised is identified at the top of the page.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@pouchpal.app