Support
Need help with PouchPal? We're here to assist you with any questions or issues.
Frequently Asked Questions
How do I track my nicotine pouch usage?
Simply open the app and tap the 'Add' button on the home screen. Select your pouch brand and strength from the menu or add a custom entry. The app will log the time and details automatically.
How do I set up daily limits?
Go to Settings > Daily Limits and use the slider to set your target maximum number of pouches per day. You can also set different limits for weekdays and weekends.
Does PouchPal work offline?
Yes, PouchPal works offline for tracking your usage. Your data will sync to the cloud the next time you connect to the internet.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings > Apple ID > Subscriptions on your iOS device, find PouchPal and select 'Cancel Subscription'.
Can I export my data?
Yes, go to Settings > Data > Export Data. You can export your usage history as a CSV file that can be opened in any spreadsheet program.
Contact Us
If you couldn't find the answer to your question in our FAQs, please reach out to us directly.
Email Support
Response Time
We aim to respond to all inquiries within 24 hours.